Disaster Restoration : Insurance Won’t Pay?

February 29th, 2012

Disaster Strikes, Burggraf is There

What if my insurance company says they won’t pay?

We get this question a lot.

Repair and replacement cost issues can arise from what insurance companies agree to pay. In these instances, Burggraf will work directly with them in resolving your claim.

Estimates are estimates only. When a job is estimated, it’s based upon the most accessible information Burggraf can see at the first detailed inspection.

Decades of experience, however have shown that there may be unseen damage that cannot be estimated until the project is started.

Fire and water damage are seldom confined to visible surfaces. Dangerous charred wiring and or sickening mold could exist behind a damaged wall or under a flooded floor. Such problems must be dealt with by trained professionals.

Cost issues can arise but, when it comes to doing what’s right, Burggraf stands by you, the customer.

BioSpray on News Channel 6

December 13th, 2009

Burggraf Disaster Restoration is excited to release a new service: BioSpray decontamination. Ideal for use in high-traffic areas of schools, offices, and homes, this advanced formula can kill H1N1, flu bug, bacteria, and germs with a non-staining spray that will not harm humans or animals. Channel 6 link.

Channel 6 recently did a story on BioSpray, featuring Burggraf Disaster Restoration as the only disaster recovery company in Tulsa licensed to use the new technology.

Dos and Don'ts for Flooded Carpet

December 7th, 2009

  • Do remove as much excess water as possible by mopping and blotting. Wipe water from wood furniture.
  • Do remove and prop up wet upholstery cushions for even drying. (Check for bleeding color.)
  • Do place aluminum foil, saucers, or wood blocks between furniture legs and wet carpet.
  • Do turn air conditioning on for maximum drying in the summer; open windows in winter.
  • Do remove Oriental and colored rugs from wet wall-to-wall carpet.
  • Do punch small holes in sagging ceilings to relieve trapped water (place pans underneath). If possible, stay out of rooms where ceilings are sagging.
  • Don’t leave wet fabrics in place; dry as soon as possible.
  • Don’t leave books, magazines, or colored items on wet carpets and flooring.
  • Don’t use your household vacuum to remove water.
  • Don’t use TVs or other electric appliances while standing on wet carpet or floors, especially not wet concrete floors.
  • Don’t turn on ceiling fan if ceiling is wet.

Flooded Carpet – Q & A

November 6th, 2009

Q: How do I know when I need professional help?
A: If more than several towels and a mop are needed, consider calling us.

Washer and refrigerator water lines can break at any time, leaving you with a mess. Burggraf Disaster Restoration is ready 24/7 to help you clean it up.

Q: What is secondary damage?
A: Damage to materials or contents from indirect or prolonged exposure to liquid contaminants; e.g. migrating or absorbed moisture or humidity, mold grown, acid residue discoloration, etc.

When Burggraf’s disaster response team arrives, we immediately move your contents from the affected areas to reduce secondary damage.

Our skilled professionals walk you through the drying process and show you how we will be restoring your home or business.